Privacy Policy
Hareandhoundslakes.com (“the Website”) is operated by Hospitality Hounds Ltd. The primary purpose of our website is to be a useful resource and guidance tool. We also want you to feel secure when visiting our website and we are committed to maintaining your privacy when doing so. We take our ethical responsibilities and your privacy seriously. This Privacy Policy therefore sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
Consent
Use of this website by you constitutes acceptance by you of our Privacy Policy. If you do not wish to accept our Privacy Policy, please leave this website immediately. By using this website, you also consent to the collection and use of your personal information in the manner set out below.
Extent of Privacy Policy
This Privacy Policy covers information which is collected from this website only. Other sites to which this website may be linked are not covered by this Privacy Policy. If you follow a link to any of these websites, please note that these websites have their own privacy policies and we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
The following now provides an overview of how we protect your privacy during your visit to our website.
Personal Information We Gather
Personal information is gathered from you in two ways: (a) directly (for example if you submit an online form or otherwise supply any personal details to us); and (b) indirectly (for example, through our website’s technology).
We will obtain personal information about you directly (such as your name, email address, phone number, amount of debt, etc.) whenever you volunteer this information by completing an online form on our website.
For example, we will obtain your personal data when you sign up to our e-newsletter, purchase goods or services or contact us for any reason. If you volunteer such information you will be consenting to our processing it for the purposes specified.
By providing us with your email address, you are agreeing to receive the Hospitality Hounds Ltd e-newsletter. Our e-newsletter will contain useful information as well as promotions and special offers we feel may be of interest to you. Your email address will only be used to deliver our e-newsletter to you and will not be passed onto any third-party without your prior consent. However, if you request any third party by providing your name, phone number and other information, then at this point your email address will be provided to one or more of our third-party partners, along with your name, phone number and other details you provide.
By providing your name, phone number and other details to us, you are agreeing to receive communication via phone, email and SMS messaging by Hospitality Hounds Ltd and select third-party partners who may be able to assist you with your enquiry. When we refer your details to a third party-company, we may receive financial compensation for doing so. However, we do not charge you for this introduction.
Choice/Opt-Out
To opt out of the hareandhoundslakes.com e-newsletter, simply click the “unsubscribe” link that is included at the bottom of every email we send you. You may also email hello@hareandhoundslakes.com with the subject line “Unsubscribe” and we will remove you from our newsletter within a maximum of 10 calendar days, but usually much sooner.
To opt out of marketing communications from our third-party partners you may contact each of them directly with this request. You may also ask us to communicate on your behalf to our partners that you no longer wish to receive marketing messages. To do so, please email hareandhoundslakes.com with your request, and provide enough information in order for us to identify you (e.g. your name, email address, phone number, etc). If your objection is not to marketing in general, but to marketing by a particular channel, such as email or telephone, then please specify the channel to which you are objecting.
IP Addresses and Cookies
An example of information we collect indirectly is through our internet access logs. When you access our website, your Internet Protocol (IP) address, operating system and browser type is automatically collected and is placed in our internet access logs, which we use for system administration and statistical analysis.
We collect information directly from you in a number of ways. One way is through our use of “cookies”. Most websites use cookies in order to make them work, or to work more efficiently, as well as to provide information to the owners of the website. They help us to understand how users access our website so we can develop and improve the design, layout, content and function of the site. Cookies are small text files that are placed on your computer’s hard drive by websites that you visit. They save and retrieve pieces of information about your visit to the website – for example, how you entered the site, how you navigated through the site and what information and documentation was of interest to you. This means that when you go back to a website, it can often give you tailored options based on the information it has stored about you on your last visit.
Our cookies on this website are used to simply collect information about how visitors use our website and these types of cookies collect the information in an anonymous form.
If you are uncomfortable with the use of cookies, you can disable cookies on your computer by changing the settings in the preferences or options menu in your browser. You can set your browser to reject or block cookies or to tell you when a website tries to put a cookie on your computer. You can also delete any cookies that are already stored on your computer’s hard drive. However, please be aware that if you do delete and block all cookies from our website, parts of the site will not then work. This is because some of the cookies we use are essential for parts of our website to operate. Likewise, you may not be able to use some products and services on other websites without cookies.
To find out more about cookies, including to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
If you do not wish to accept cookies from our website, please leave this site immediately and then delete and block all cookies from this site.
How We Use This Information
We analyse it to determine what is most useful about our website, to help us identify ways to improve it. We use it to find out things such as the number of visitors to the site, the pages they visited, where they came to the site from, the numbers of downloads of documents from the site, etc. This information is then used to compile general traffic analysis and statistical reports.
We may also use personal data for other purposes, which we would describe to you at the point we collect the information.
What About Sensitive Personal Data?
If we seek to collect sensitive personal data, we will ask you to consent to our proposed uses of the data. We may also collect some sensitive personal data incidentally. By providing us with unsolicited sensitive personal data, you consent to our using the data, subject to applicable laws as described in this notice. The references to “sensitive personal data” are to the various categories of personal data identified by the Data Protection Act 1998 and other relevant data privacy laws as requiring special treatment, including in some circumstances the need to obtain explicit consent. These categories comprise personal data about personality and private life, racial or ethnic origin, colour, nationality, political opinions or convictions, membership of political parties or movements, religious, philosophical or other similar beliefs, trade union membership, physical or mental health or handicap, genetic code, addictions, gender, sexual life (including sexual orientation), pregnancy, property matters or criminal convictions or record.
Security
While we will take all reasonable steps to maintain the security of our website, you should understand that the open nature of the internet is such that data may flow over networks without security measures and may be accessed and used by people other than those for whom the data is intended. Therefore, we cannot and do not guarantee that personal information you provide will not be intercepted by others and decrypted.
Alterations
The internet and data privacy best practice are both constantly developing. We reserve the right to amend this Privacy Policy at any time and from time to time. If this Privacy Policy changes in any way, we will post an updated version on this page. Regularly reviewing this page therefore ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.
Amendments to our Privacy Policy will apply to your use of this website and by continuing to use the website after such changes you are deemed to have agreed with such amendments.
Our Contact Information
We welcome your questions, comments and feedback. If you wish to contact us, you can write to us at The Hare & Hounds Inn, Bowland Bridge, Grange-Over-Sands LA11 6NN or email us at hello@hareandhoundslakes.com.
hareandhoundslakes.com is a trading style of Hospitality Hounds Ltd. Hospitality Hounds Ltd is registered in England and Wales with company number 13548414 and is registered with the Information Commissioner’s Office with ICO number <<ICO NUMBER>>.
Complaints Policy
We are committed to resolving complaints effectively and as quickly as possible. In the unlikely event that you wish to make a complaint, please either:
• Write to us: Smithy Lane, Bowland Bridge, Grange-Over-Sands LA11 6NN
• Email us: hello@hareandhoundslakes.com
We will initially acknowledge your complaint. Please note that we have 8 weeks to investigate and to respond to you with a final decision, although we will keep in contact with you during that time to update you with the progress of our investigation into your complaint.
Our contact details
Name: The Hare & Hounds Inn
Address: Smithy Lane, Bowland Bridge, Grange-over-Sands LA11 6NN
Phone #: 015395 55549
E-mail: hello@hareandhoundslakes.com
Website: hareandhoundslakes.com
The type of personal information we collect
We currently collect and process the following information:
- Contact details: name, address, phone number, & email
- Credit card information
- IP address